Privacy Statement

This policy sets out: 

  1. the information we collect about you when you visit our website;
  2. how we use, share, store, and secure the information; and
  3. how you may access and control the information.


In this policy, “Ashbury” or “we” refers to Ashbury Communications Limited and “Platform” means our website at

In this policy, “personal information” refers to any data, information, or combination of data and information that is provided by you to us, or through your use of our products or services, that relates to an identifiable individual.


1.1 While you are using our website, we may collect the following types of information:

a) your name and email address;

b) information about your device or connection, for example your internet protocol (IP) address, browser type and version, operating system and other technology on the devices you use to access our Platform; and

c) information about your visit to our Platform, for example your clickstream to, through, and from our Platform and time spent on certain pages.

1.2 We may also receive information about you from other sources, including our business partners and service providers who provide analytics, market research, and search information services.


2.1 We use your personal information only where:

a) we need to operate our products or services, to provide customer support and personalised features, and to protect the safety and security of our Platform;

b) it satisfies a legitimate interest which is not overridden by your fundamental rights or data protection interests, and in order to protect our legal rights and interests; or

c) we need to comply with a legal or regulatory obligation.

2.2 If you have given us consent to use your personal information for a specific purpose, you have the right to withdraw your consent any time by contacting us, but please note this will not affect any use of your information that has already taken place.

2.3 For users of our Platform who are located in the European Union, our legal basis for collecting and using the personal information described in this Privacy Policy depends on the information we collect and the specific context in which we collect it. We may process your information because you have given us consent to do so, the processing is necessary for complying with the law, or the processing is in our legitimate interests and is not overridden by your rights.


3.1 We share information with third parties that help us operate, improve and market our products and services. They may have access to your personal information only for the purpose of performing their services and in compliance with applicable laws and regulations.

3.2 We take reasonable steps to confirm that all third-party service providers that we engage process personal information in the manner that provides at least the same level of protection as is provided under this policy.

3.3 We may share personal information on aggregated or de-identified basis with third parties for research and analysis and profiling to help us improve our products and services.

3.4 Our Platform may contain links to third-party websites over which we have no control.

3.5 We may share your information with government and law enforcement officials to comply with applicable laws or regulations.

3.6 If we are acquired by a third party as a result of a merger, acquisition or business transfer, your personal information may be disclosed and/or transferred to a third party in connection with such transaction. We will notify you if such transaction takes place and inform you of any choices you may have regarding your information.


4.1 We use data hosting service providers based in Singapore to host the information we collect.

4.2 Access to your personal information is restricted to personnel or service providers on a strictly need-to-know basis, who will only process your information on our instructions and who are subject to a duty of confidentiality.

4.3 While we implement safeguards designed to protect your information, please note that no transmission of information on the Internet is completely secure.

4.4 We only retain personal information for so long as it is reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. After such time, we will delete or anonymise your information.


5.1 We collect information globally and the information may be transferred to and stored on computers located outside your country of residence, where we or our service providers operate for the purpose of providing our products and services to you.

5.2 Some of the countries in which our companies or service providers are located may not have the privacy and data protection laws that are equivalent to those in your country of residence. When we share information with these companies or service providers, we make use of contractual clauses, corporate rules, and other appropriate mechanisms to safeguard the transfer of information.


6.1 You have the right to:

a) be informed of what we do with your personal information;
b) request a copy of personal information we hold about you;
c) require us to correct any inaccuracy or error in any personal information we hold about you;
d) request erasure of your personal information;
e) object to or restrict the processing by us of your personal information;
f) request to receive some of your personal information in a structured, commonly used, and machine readable format, and request that we transfer such information to another party; and
g) withdraw your consent at any time where we are relying on consent to process your personal information.

6.2 You may opt out of receiving marketing materials from us by using the unsubscribe link in our communications or by contacting us. Please note, however, that even if you opt out from receiving marketing materials from us, you may continue to receive notifications or information from us that are necessary for the use of our products or services.

6.3 As a security measure, we may need specific information from you to help us confirm your identity when processing your privacy requests or when you exercise your rights.


We may amend this policy from time to time by posting the updated policy on our Platform. By continuing to use our Platform after the changes come into effect, you agree to be bound by the revised policy.


Our products and services are not directed to individuals under 18. We do not knowingly collect personal information from individuals under 18. If we become aware that an individual under 18 has provided us with personal information, we will take steps to delete such information. Contact us if you believe that we have mistakenly or unintentionally collected information from an individual under 18.


9.1 Please contact us at or submit any written request to:

Ashbury Communications Limited
10A, Shun Ho Tower
24-30 Ice House Street
Hong Kong

9.2 Please contact us in the first instance if you have any questions or concerns. If you have unresolved concerns, you have the right to file a complaint with a data protection authority in the country where you live or work or where you feel your rights have been infringed.

Cookies Policy

Cookies are small text files that are placed on your device by a web server when you access our Platform. We use cookies to identify your access and monitor usage and web traffic on our Platform to customise and improve our products and services.

We use the following types of cookies:

a) Strictly necessary cookies which are required for the operation of our site;

b) Analytical/performance cookies that recognise and count the number of visitors and how you move around our website when you are using it.

You can block cookies by activating the setting on your browser that allows you to refuse the use of all or some cookies. However, if you do so, you may not be able to access all or parts of our site.


Last updated: 13th June 2022